Another pivotal anchor of the Policy and Organizational Management Program (POMP) is its research component. We unite resources and ideas from across campus as well as from across oceans. The core members of our team have diverse academic backgrounds in business administration, economics, education, foreign language & literature, international development, Latin American studies, management information system, marketing, political science, public policy, and women’s studies. POMP’s dedicated team develops and conducts research projects both independently and collaboratively with academic, public and private institutions.
The following is a sample of POMP’s current and recent research projects.
- The Diverging Expectations and Perceptions of Cross-Cultural Service Providers and Consumers
- The Allure of Queuing—The Positive Queue Effects on Decisions and Profitability
- The Policy Implications of Health Insurance Consumption—Perspectives and Experience from a National System
- When Does Service Recovery Paradox Happen: The Model of Dual Expectations
- The Economics of Information Search—Beyond Prepurchase Search Antecedents and Consequences
- Impulse Shopping: Consumers’ Psyche and the Process of Justification
- Multi-Dimensional Quality Evaluation of Educational Services: Developing the EdQual Scale
- An Alarm for the Potential ‘Card Slave’ Crisis in China
- The Culture of Consumptions in Modern China—Examining the Growth and Failure of Chinese Shopping Centers
- The Effects of Salary and Non-Pecuniary Attributes on Teachers’ Job Satisfaction and Labor Supply Intentions: A Longitudinal Study Using Structural Equation Modeling
- Leadership and Accountability—The Impact of Mandate Change on Leadership Styles
- Case Study of a Learning Organization—Opinions, Pains, and Personal Life
POMP welcomes inquiries relating to research collaboration. Please contact:
Cheryl Lin
Associate Director
Email: C.Lin@duke.edu
Tel: 1-919-668-1953
